- The product does not satisfy my expectations. Can I have my money back?
We are very sorry to hear that you are dissatisfied. At Naturli’ we always want to provide a great experience with a quality product.
If you have a complaint, please contact us via info@naturli-foods.dk – please include the name of the product, a short description of why you want to complain about the product, and a picture of the product if you have one, and state which store you purchased it in. We will respond to your complaint as quickly as possible. And within 3–5 working days.
- The product has gone off despite it not having exceeded its last use-by date. What do I do?
We are very sorry to hear abut your experience. Unfortunately sometimes the product’s packaging becomes damaged during transport or something may have occurred during production. We will study this in more detail and find a good solution.
If you have a complaint, please contact us via info@naturli-foods.dk – please include the name of the product, a short description of why you want to complain about the product, and a picture of the product if you have one, and state which store you purchased it in. We will respond to your complaint as quickly as possible. And within 3–5 working days.
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